Accessible Public Transportation

Your Right to Accessible Public Transportation

The Americans with Disabilities Act (ADA) gives people with disabilities many essential rights in transportation. If you have a disability, you are entitled to the same right to use and enjoy public transportation as people without disabilities. Here are some examples of things that your local transit authority must do to make a transportation system accessible:

  • Public buses need to be accessible to those in wheelchairs.
  • Drivers need to announce their stops out loud to benefit persons who are blind or low vision who ride the bus.
  • Telephones, drinking fountains, and restrooms inside the terminal should also be accessible.

Paratransit Services

If the local transit authority cannot adequately serve its clients with disabilities in its regular system, it must create a parallel transportation system for people with disabilities. This system is referred to as a paratransit system.

Paratransit systems are curb-to-curb demand-responsive systems. This means you should be able to schedule a trip, be picked up at your door, be taken to your destination, and return home.

You should be able to schedule your ride just 24 hours in advance. Your pick-up time should be within one hour before or after your desired departure time. You should not be asked to schedule your trip during off-peak hours. The transit authority should put additional vans and buses on the road during peak hours to meet the demand.

Additional Transportation Options

In some communities, accessible transportation may still be a problem. The Lions Club is one organization that can establish transportation services for people who are blind and low vision in communities where accessible transportation does not exist. You can also try the Prevent Blindness Paratransit Directory.